Awareness, knowledge and experience of implementing health and safety legislation and practise in a venue setting Demonstrable ability to prioritise effectively and remain calm under pressure.
A confident, friendly and professional manner A creative and resourceful approach to problem solving An organised, flexible approach to day to day responsibilities Demonstrable experience of implementing customer service procedures and principles & contributing to a customer service strategy Experience & knowledge of delivering accessible services Significant experience of venue & facilities management Act as one of the Meridian Water Studios Key holders Manage relationships with the local council, emergency services and local businesses within the Meridian Water estate Conciliation of contracts from visiting companies and hires, managing the contracted recharges Undertaking other duties as reasonably required Ensure all duties are conducted in accordance with H&S policies & systems of working, reporting any breaches to the OPS Manager Assist the Operations Manager in auditing & maintaining the Venue Safety Management systems Oversee the collation & filing of all Accident & Near Miss forms, recording findings to generate data for review & audit Completion of venue/geographical related activity risk assessments Conduct site visits for prospective clients as required
Provide Duty Management for bespoke events as required Foster and maintain clear communication with the Community & maintain an overview of the external events programme With the Hires & Events Manager take a lead in developing the events programme, securing events within the Theatre calendar
Ensure clients are communicated with with regards to Studio operations, venue signage is well maintained & accurate Lead on the delivery of creating an accessible working environment within the Studios Assist the client with day to day queries and ensure operational services provided by the Studio are well managed, maintained and regularly serviced/checked where required Ensure client is compliant with H&S and review and sign off on health and safety policies, procedures and RAMS Work closely with the client to edit or mold Studio operational hours Lead monthly venue performance meetings to Troubadour Theatres senior management Take responsibility for the completion & distribution of the H&S committee meeting minutes Manage & maintain the OPERATIONS CALENDAR With the Operations Manager record holiday accrual per quarter Ensure the weekly payroll is completed accurately on a day by day basis Ensure all new starters complete relevant paperwork & that all required information is filed/sent to payroll department accordingly Manage the scheduling and management of contractors, including but not limited to, pest control, cleaning, security, IT support and sanitary disposal Manage & maintain a clear system for coordinating staff availability, holiday, time away & sickness cover ensuring safe levels of staffing are maintained at all times. Manage and oversee the running of reception staff and operations Oversee the running of the venue, working closely with the Site and Catering managers. Please find a list of responsibilities below: The Studio Manager will oversee the management and relationship of all contractors and clients within the venue, and work closely with the heads of departments to ensure the venue is compliant. Studio Managers will report directly to the Operations Manager and oversee all departments within the venue working closely with the Catering, and Site manager with the ethos of making Meridian Water Studios a go to destination for productions, hirers and events companies alike. The Studio Manager will be a passionate person who will take pride and responsibility in making Meridian Water Studios a venue to be proud of.
We are looking for an experienced, hard-working and motivated Studio Manager, for our Meridian Water Studios.